General Questions
Find quick answers to common questions about our services, process, and policies.
Most websites are completed in 3–7 business days depending on the package and prompt feedback.
We use premium, mobile-friendly layouts tailored to your brand — not cookie-cutter templates.
Yes. We’ll provide access and a short video showing how to update text and images. Maintenance plans are optional.
Logo (if you have one), content (about, services), images (optional), and contact details. We’ll send a simple onboarding form.
Yes. We offer affordable branding packages including logos, flyers, brochures and business cards.
We don’t sell hosting, but we’ll guide you to set it up with providers like GoDaddy, CrazyDomains or SiteGround.
All prices are one-time unless you choose monthly support or ongoing add-ons.
As a creative service, we don’t refund once design work has started. However, we’ll revise your work to ensure satisfaction (see policy below).
We use WordPress, Wix, or Shopify depending on the package and your needs. You’ll get a fully responsive site that works beautifully across devices.
Yes, most of our services are prepaid. This helps us keep our pricing low and start immediately without delays. Larger projects may qualify for split payments.
We offer revision rounds (based on your package) to make sure you're happy. We’ll work with your feedback to get it right, quickly.
Absolutely. You can either make changes yourself (we’ll show you how) or request our support on an hourly or monthly plan.
Yes, we offer optional care plans that include updates, backups, and minor edits. Ask us if you'd like to add it to your package.
We include basic on-page SEO like titles and image tags. For stronger results, we offer SEO setup and local SEO as add-ons.
Yes. If you already have a website and want a redesign or content refresh, we can help. We’ll assess your current setup and quote accordingly.